FAQs

HOW DO I UPLOAD MY PHOTOS? 

Once you have selected your colour and size preference for the frame there is a button underneath which will allow you to upload your photo.

If you have any problems uploading your photo please contact us so we can assist. 

DO YOU SHIP WORLDWIDE? 

Yes! We offer free worldwide shipping. 

CAN I CANCEL OR CHANGE MY ORDER? 

We process orders very promptly, so please contact us within 1 hour of placing your order if you wish to cancel or amend it. Please note that if you wish to add another item onto your order, you will have to place a separate order. 

WHAT SHOULD I DO IF I ENTERED THE WRONG SHIPPING ADDRESS?

Please contact us at portraitprints.org@gmail.com as soon as possible with your order number and the correct shipping address. We will then cancel your order and send it to the correct delivery address.

If you have any questions that are not listed above then please submit them using the contact form below.